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F.A.Q.
What Cleaning Services Do You Offer?
We offer a range of services, including house cleaning and maid service, apartment and condo cleaning, Airbnb and vacation rental cleaning, move-in and move-out cleaning, same-day cleaning, deep cleaning, and post-construction cleaning.
Are Your Cleaning Products Eco-Friendly?
Yes, our experienced and highly-skilled cleaning crew uses only the best gentle, green cleaning supplies to ensure top-quality results.
What Areas Do You Serve?
We provide cleaning services for homes, apartments, condos, Airbnbs, and vacation rentals. For specific service areas, please contact us directly.
How Can I Book a Cleaning Service?
You can easily book and manage your appointment completely online through our website. Simply choose the best time based on your schedule.
Do You Provide Same-Day Cleaning Services?
Yes, we offer same-day cleaning services. You can request specific time slots, and our dedicated cleaning crew is comprised of fully capable and efficient employees that can handle any job.
What Makes You Different From Other Companies?
Our attention to detail, friendly customer service, and affordable rates make us the best choice to meet your cleaning needs. Our trained and dedicated cleaning crews are guaranteed to be friendly, professional, and attentive to your cleaning needs.
How Do Your Prices Compare Against Others?
At last check, we are among the most competitively priced in the area.
We offer competitive pricing on all of our house cleaning services, including deep house cleaning, post construction clean-up, commercial cleaning, and, of course, residential cleaning services. We strive to provide the highest quality house cleaning, with the best service, at a price you can afford.
Are You Licensed and Insured?
Yes, we are fully licensed and insured for over 1 million in coverage.
Do You Offer Any Discounts?
We offer discounts from time to time, the best way to get them is to be an active customer or join our email list.
Will I Always Get The Same Cleaning Team?
We cannot guarantee that you will always get the same team, but if you make your preferences known, we will do our best to accomodate them.
How Big Is The Cleaning Team You Send?
It all varies based upon the job’s requirements. For a smaller home, we may only send 1-2, but for a larger project it could be a team of up to 12 or more depending on what is required.
What Should I Do Before the Cleaning Team Arrives?
Please provide clear instructions for access, secure any animals or potential dangers, and inform us of any items that are particularly fragile, require special care or attention, or are irreplaceable.
What Is Your Cancellation Policy?
Customers may cancel scheduled services upon written notice at least 24 hours in advance. If the service is booked less than 24 hours after it takes place, the customer waives the right to cancel the booking. In case the service is canceled, the company requires the customer to pay a 30% cancellation fee.
Do I Have To Be Home Or Present While You Clean?
No, you do not need to be present while we clean. However, you do need to make sure you provide us with clear instructions for access as well as make known to us and secure any animals or potential dangers prior to our arrival.
Happy Customers
Book a Cleaning or Customize a Plan Today
💎Licensed and Insured For Over 1 Million In Coverage
💎Multiple Cleaning Services Available At Competitive Rates
💎Discounted Rates For Recurring Cleanings
💎All Cleanings Go Through A 2 Step Review Process To Ensure 100% Satisfaction
💎Easily Book & Manage Your Appointment Completely Online
💎Pick The Best Time For You Based Upon Your Schedule
💎Cancel or Reschedule Hassle & Guilt Free
💎Receive Notifications Prior To Your Appointment
💎Provide Access Instructions Prior For A Complete No-Contact Cleaning Service
TAKE 10% OFF YOUR FIRST CLEANING WITH CODE: IDREAMCLEAN
ORDER A CLEANING TODAY & WE WILL PLANT 12 TREES WHERE YOU PICK!
WE PAY OUR CLEANERS ON AVERAGE 40% MORE THAN THE NATIONAL MEDIAN WAGE!